- Are replacement parts available?
- Can the Nova Extreme Retrofit be installed in any type of canopy?
- Can the Nova Extreme Retrofit be used on freshwater plant aquariums?
- Half of my bulbs are not working. I've replaced the bulbs and they still won't light. What can I do?
- How do I get a replacement ballast for my Nova Extreme Retrofit?
- How do I remove the bulbs from the sockets?
- How long should the lamps be on for?
- My Nova Retrofit Kit won't light up. I've tried switching bulbs and ballasts and they won't light up. What am I doing wrong?
- Two bulbs are out on my Nova Extreme retrofit-is this a ballast issue?
- What are the advantages of High Output T5 lighting?
- What type of corals can be raised using Nova Extreme fixtures?
Are replacement parts available?
Yes. Your dealer can order most replacement parts for all of our products.
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Can the Nova Extreme Retrofit be installed in any type of canopy?
Most canopies sold in the aquarium industry are designed to accommodate retrofit fixtures like the Nova Extreme Retrofit. Please consult your dealer about the canopy you have to determine if it is possible to add the Nova Extreme Retrofit kit.
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Can the Nova Extreme Retrofit be used on freshwater plant aquariums?
Yes, in fact the Nova Extremes can help create beautiful freshwater planted aquaria. Many people who use the Nova Extreme for plants swap the actinic lamp(s) out for daylight lamp or the Freshwater Pink T5HO lamps.
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Half of my bulbs are not working. I've replaced the bulbs and they still won't light. What can I do?
If you've replaced the old bulbs with new bulbs and the new bulbs still aren't working (or you've swapped the bulbs around in the fixture) then your next step would be to replace the ballast. Please contact your dealer for any warranty and non-warranty replacement parts and ballasts.
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How do I get a replacement ballast for my Nova Extreme Retrofit?
Please contact the dealer from whom you purchased the Nova Extreme Retrofit about getting a replacement ballast. If you need help finding a dealer please contact our customer service for assistance.
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How do I remove the bulbs from the sockets?
The lamps are held in place by the BJB end cap, which is a threaded compression fitting. Once you have unthreaded the end cap, the lamp with slide out of its socket.
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How long should the lamps be on for?
Different species of plants and invertebrates will require varying photoperiods. Please contact the dealer from whom you purchase your livestock to determine how long your particular lights should be left on.
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My Nova Retrofit Kit won't light up. I've tried switching bulbs and ballasts and they won't light up. What am I doing wrong?
Please refer to the instructions for setting up your Nova Extreme Retrofit Kit. Make sure that the end caps are set up exactly according to the instructions. If the wiring going to the end caps is reversed the lamps will not light. See colored pictures in our instruction manual on our website.
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Two bulbs are out on my Nova Extreme retrofit-is this a ballast issue?
This is symptomatic of a bad lamp, which will cause both lamps on the same ballast not to work or to flash briefly. Try putting the bulbs that are working in these sockets just to make sure there is not a ballast or socket issue. If they work try putting one 1of the bulbs that was not working before in the sockets that are working. If both bulbs fail to light you know that that is the lamp that is the problem. If not try the other lamp as you may only need a single replacement lamp.
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What are the advantages of High Output T5 lighting?
High Output (HO) T5 Lighting produces the highest lumen per watt of any fluorescent lighting available on the market, and produces very little heat while the lamps have a longer lifespan than other lighting.
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What type of corals can be raised using Nova Extreme fixtures?
The Nova Extreme fixtures will support nearly all types of corals and anemones. Depending on the level of coral growth you desire you may want to consider the Current HQI systems for coral species such as Acropora or Tridacna Clams. For detailed lighting information please see the guide listed on the support section of the website.
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