- Can I use the chiller outside?
- Can the chiller be installed vertically?
- Does the commercial Prime Chiller have a flow switch?
- The chiller is running and cooling, but it does not seem to cool fast enough.
- The chiller is running, but it is not cooling the tank.
- What if the chiller arrived damaged?
- What is the evaporator made of?
- What is the proper water flow rate through the chiller?
- What is the recomended flow rate through your chiller?
- What maintenance is required on the chiller?
- What size chiller is best for my application?
- When I opened my chiller there was an oily substance all over. What is that? Is the chiller still operable?
- Where is the best location to install the chiller?
- Will the evaporator rust in saltwater?
Can I use the chiller outside?
The Prime Commercial chillers are not designed for outdoor use. They are intended only to be used in well ventilated indoor areas. Use of these chillers outdoors can damage the sensitive elctronics and will void the warranty.
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Can the chiller be installed vertically?
The chiller must only be installed with the rubber feet sitting firmly on a flat surface-placing the chiller on its side or ends may cause damage to the chiller.
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Does the commercial Prime Chiller have a flow switch?
The Prime commercial chillers do not come standard with a flow switch. Flow switches can be purchased from many aquatic dealers and must be installed by a qualified technician.
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The chiller is running and cooling, but it does not seem to cool fast enough.
1. Ensure that the chiller has been correctly sized for your application. Check our website for sizing guidelines or contact your retailer. 2. If the chiller is blowing out hot air, then it allow it to run for a longer period of time. The hot air is heat being removed from your aquarium water, so it is likely operating normally. 3. Follow the guidelines in the instructions regarding proper placement as ventilation is key in chiller efficiency. If warm or hot air is being sucked into the chiller, it may take longer for the chiller to cool the water. 4. Ensure that the condenser screen on the front of the chiller is clean. Remove it by pressing the tabs on the screen and wash with warm water. Allow it to dry before re-inserting it onto the chiller front.
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The chiller is running, but it is not cooling the tank.
If your chiller is plugged in, and seems to be working, use these guidelines to see if it isn't working correctly: 1. Ensure that the chiller has been correctly sized for your application. Check our website for sizing guidelines or contact your retailer. 2. If the chiller is blowing out hot air, then it allow it to run for a longer period of time. The hot air is heat being removed from your aquarium water, so it is likely operating normally. 3. Follow the guidelines in the instructions regarding proper placement as ventilation is key in chiller efficiency. If warm or hot air is being sucked into the chiller, it may take longer for the chiller to cool the water. 4. Ensure that the condenser screen on the front of the chiller is clean. Remove it by pressing the tabs on the screen and wash with warm water. Allow it to dry before re-inserting it onto the chiller front.
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What if the chiller arrived damaged?
If the chiller arrives damaged, contact the dealer or company from whom you purchased the chiller from to inform them of freight damage-if possible, note any damage with the company that delivered the chiller.
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What is the evaporator made of?
All chillers made by Current-USA use titanium heat exchangers that provide the highest protection from the corrosive elements in saltwater.
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What is the proper water flow rate through the chiller?
Each Prime Commercial chiller has its own flow rate recommendation. For maximum efficiency ensure that the pump you use to supply water to the chiller has a flow rate that falls within the range specified for your chiller.
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What is the recomended flow rate through your chiller?
Each chiller's manual comes with a recommended flow rate range. Make sure that the pump you use to feed water into the chiller provides a flow rate between the minimum and maximum flow range for your chiller model.
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What maintenance is required on the chiller?
The only maintenance required on our Prime Commercial Chillers is to ensure that the condenser fins are kept clean and free of debris. Pet hair and dust can impede air flow, therefore reducing the efficiency of the chiller.
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What size chiller is best for my application?
Please check out the sizing guide in "Hot Tips" in our support section of www.current-usa.com for information on sizing your chiller.
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When I opened my chiller there was an oily substance all over. What is that? Is the chiller still operable?
The Chiller may have been damaged in shipping, causing a loss of refrigerant. Do not attempt to use the chiller. Please contact your dealer immediately to report the damage.
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Where is the best location to install the chiller?
For maximum efficiency, water chillers are best located in an open location where the back and front have at least 18" of space for proper ventilation.
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Will the evaporator rust in saltwater?
No. Titanium is one of the most corrosion resistant materials available and will not rust or corrode from contact with saltwater.
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