- Can both modular ports be used for UV sterilizers?
- Can the chiller be installed under a stand?
- Can the temperature sensor be installed in sump?
- Do I need to remove the black casing around the temperature sensor? Will this affect the temperature reading?
- Do I put the whole temperature sensor in the chiler or just a small amount?
- How do I know which size chiller is best for my application?
- I just plugged my chiller in and it is making a banging/rattling noise, is it broken?
- The chiller is running, but it is not cooling the tank.
- What is the difference between a single stage and a dual stage controller?
- What is the evaporator made of?
- What is the maximum size heater that can be used?
- What is the proper water flow rate through the chiller?
- What kind of maintanance is required for my chiller?
- What maintenance is required on the chiller?
- Where is the best location to install the chiller?
Can both modular ports be used for UV sterilizers?
Current-USA was the first to design the modular concept of integrating a UV sterilizer or heater into a chiller. Both ports can be used for either an 8 or 15 watt UV sterilizer or a heater. Please visit the product information page for accessory information.
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Can the chiller be installed under a stand?
Although not advisable, the Prime Mini-Chillers can be installed under well-ventilated stands. The stands must have an open front & back allowing the heat to escape from the stand.
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Can the temperature sensor be installed in sump?
It is not recommended that the temperature sensor be used in the sump as this will not stop the chiller from running if the pump feeding water into the chiller stops running, which can damage the chiller.
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Do I need to remove the black casing around the temperature sensor? Will this affect the temperature reading?
No. The black casing around the temperature sensor does not need to be removed. This will not affect the temperature reading of the chiller.
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Do I put the whole temperature sensor in the chiler or just a small amount?
Only about 4"-6" of the temperature sensor should be put inside of the sensor port before stopping. Be careful not to push the black plastic sensor port into the chiller as this is what provides the water tight seal when installed in the compression fitting. Do not loosen the compression fitting when installing the sensor. Seal the sensor in place with the enclosed black cork tape-this is only to prevent the warmer ambient air from influencing the temperature inside the sensor port. See our "Hot Tips" section on our website for more information on installing the sensor into your modular chiller.
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How do I know which size chiller is best for my application?
Please visit our chiller sizing guide on our website's "Hot Tips" section.
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I just plugged my chiller in and it is making a banging/rattling noise, is it broken?
If your Prime chiller makes a rattling noise upon installation, unplug the unit and check for shipping damage around the housing or the base. If damage is found, contact your retailer to inform them of freight damage. If no damage is found, follow the following steps: 1. Turn the unit upright and allow it to sit for 24-hours. After 24-hours, plug the unit back in and see if the chiller will operate normally. 2. If the chiller still rattles, contact Current-USA technical support.
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The chiller is running, but it is not cooling the tank.
If your chiller is plugged in, and seems to be working, use these guidelines to see if it isn't working correctly: 1. Ensure that the chiller has been correctly sized for your application. Check our website for sizing guidelines or contact your retailer. 2. If the chiller is blowing out hot air, then it allow it to run for a longer period of time. The hot air is heat being removed from your aquarium water, so it is likely operating normally. 3. Follow the guidelines in the instructions regarding proper placement as ventilation is key in chiller efficiency. If warm or hot air is being sucked into the chiller, it may take longer for the chiller to cool the water. 4. Ensure that the condenser screen on the front of the chiller is clean. Remove it by pressing the tabs on the screen and wash with warm water. Allow it to dry before re-inserting it onto the chiller front.
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What is the difference between a single stage and a dual stage controller?
A single stage controller is designed to automatically turn only the chiller on and off. It features one female plug to connect to the chiller and a power cord. A dual stage controller features two female plugs - one for the chiller and one for a heater. This allows you to set one temperature setpoint and control both the chiller and heater - providing more efficient temperature control.
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What is the evaporator made of?
All chillers made by Current-USA use titanium heat exchangers that provide the highest protection from the corrosive elements in saltwater.
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What is the maximum size heater that can be used?
The maximum size heater should measure no more than 1" diameter and 11.5" long. We recommend using 300 watt heaters or smaller. A heater compression fitting (Model #2652) is required for use.
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What is the proper water flow rate through the chiller?
Our 1/4hp modular chillers require a flow rate of 9-12 gpm (540-720gph) and our 1/3hp chillers require a flow rate of 12-22 gpm (720-1320 gph.)
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What kind of maintanance is required for my chiller?
Please check out the following Wavelength newsletter on chiller maintenance: http://www.current-usa.com/repository/newsletter/issue2.html
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What maintenance is required on the chiller?
The only maintenance required on our Prime Modular Chillers is to ensure that the condensor fins are kept free of dirt and debris. Pet hair and dust can impede air flow, therefore reducing the efficiency of the chiller. Please follow the steps listed in the instructions for proper cleaning.
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Where is the best location to install the chiller?
For maximum efficiency, water chillers are best located next to an aquarium where the back and front have at least 18" of space for proper ventilation.
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